Queen's Hospital

Queen's Hospital 2018-02-26 Person 5 5 0

A very well run hospital with friendly & helpful staff. I know the National Health is reported to be in crisis but it does not seem that way at Burton. Every time i have had an appointment (fortunately, it has never been for anything too serious) it has run like a well oiled machine! keep up the good work!

Queen's Hospital 2018-01-29 Person 5 5 0

Burton Breast care unit is second to none. They’re in a class totally on their own. Well done and keep up the good work

Queen's Hospital 2017-12-23 Person 5 5 0

All staff in both the Breast Unit and Treatment Centre were very kind and helpful. When I had a couple of concerns after my operation I left messages on 2 occasions for one of the Breast nurses to return my calls and had a call back the same day so didn't have to wait too long to put my mind at rest. A big thank you to you all for your kindness at a stressful time.

Queen's Hospital 2017-12-13 Person 5 5 0

Lovely staff and very helpful

Queen's Hospital 2017-12-07 Person 5 5 0

All of Mrs Carmichael's team and the staff on ward 14 were very kind. Mrs Carmichael came back to see me twice (I was only in overnight), she was very encouraging and reassuring. The finished result was a very neat job. I am very grateful. (and so is my husband)

Queen's Hospital 2017-10-19 Person 5 5 0

I was mainly seen in the breast care unit and the treatment centre. All of the staff from receptionist to surgeon were brilliant. The nurses in the treatment centre were great as well- I had 2 ops one as a day patient and 1 over night stay. I don't have a negative thing to say. They were all incredibly caring and understanding and gave me as much time as I needed. Highly recommended and totally satisfied

Queen's Hospital 2017-09-04 Person 4 5 0

Every appointment that was made for me was followed up by a cancellation and change of appointment for a few days later. Up until the operation I recieived over 50 sides of A4 with regard to appointments. This did cause an awful lot of extra stresss, and inevitably a lot of waste. If there could be a determined effort to reduce waste there would be much more more to spend on nursing care. The lack of car-parking space caused a lot of angst .

Queen's Hospital 2017-05-20 Person 5 5 0

Great outpatient department especially the cancer and haematology departments. Kind understanding staff who treat you with respect and also dignity. Make the partner feel value too. Always got time to answer questions.

Queen's Hospital 2017-01-10 Person 5 5 0

I attend the Breast Care Unit at Queen's Hospital Burton and I have always found the staff to be extremely helpful, polite and professional at all times. I have attended appointments for two and a half years now and have never had cause to complain. I am seen on time and treated with dignity and respect during what has been a difficult time. I am very grateful for my treatment . Whatever the doctors and nurses are paid, it isn't enough! Thank goodness for the NHS or I wouldn't be here writing this!

Queen's Hospital 2016-05-20 Person 5 5 0

I had the most compassionate, friendly, and professional service from the Department Nursing Sisters (Maggie and Margaret) within the DVT clinic on the 19th May. Their friendly approach made me feel at ease, but most importantly, they offered detailed advice on my condition, treatment and follow up regime, and provided written information to support the advice given verbally. A good service was also received from the staff member who provided a scanning service - friendly, comforting and with good feedback.